You’re not going to hit a ridiculously long phone menu when you call us. Your email isn’t going to the inbox abyss, never to be seen or heard from again. At Jantzen, we provide the exceptional service we’d want to experience ourselves!
We know that you’re excited to get your order, and we’re excited to get it to you.
We process all orders within 3 business days of receiving them, and we ship those orders out during regular business hours (Monday through Friday from 8:00 am – 6:00 pm). If your order is placed on a weekend or holiday, your order will be processed and shipped the following business day. All orders placed after 2:00 pm on a regular business day will be processed and shipped the following business day.
All orders are subject to availability—we’ll let you know if there are any issues with the products or services you’ve ordered, but we won’t delay your shipment if something else comes up!
Follow us on Instagram @Jantzen_water to see what we’re up to!
